Take Home Exam

Key learning outcomes of the task are:
•Reflection on skills development
•Demonstration of theoretical knowledge
•Analytical thinking and problem solving
•Decision making
•Application of theory to a real life situation
•Communication skills

Section 1: Reflective Section (20%)
[The word count limit for this section is 750 words (+/- 10%). Please write your reflective piece below.]

Based on your first (individual) assignment you will have thought about your management skills and identified which areas are strengths and which are areas for development. Remember that you needed to choose two specific management competencies from the following nine skills areas to work on this semester: self-awareness, stress and time management, building effective teams, problem solving, communication, gaining power and influence, empowering and delegating, motivating others and managing conflict. You were required to undertake activities throughout the semester which relate to working on your two chosen management competencies.
In this section of your exam you need to write a reflective piece which focuses on your skills in the two competency areas that you identified would benefit from development. You need to describe what activities you have undertaken and how you assessed your skill in this area at the end of semester. You also need to reflect on what impact the activities have had on your skills, what you have learnt and how this will inform your practice going forward.
The first assignment1 will be attached.

Total word count for section 1: …….. (Please complete before finalising your exam)

Section 2: Case Incident (60%)
You will be given a managerial scenario and be asked to respond to this based on the key skills learnt in this course. This scenario will be in the format of you having had, at short notice, to step into a managerial role. You will be presented with a number of items which are in your predecessor’s in-basket as well as individuals contacting you as the new manager. You will be required to prioritise these and respond to them in an appropriate way.
Firstly you need to specify what your major concerns are (no more than five) and outline how you propose to address these. Secondly you need to provide details of all interactions you propose to have within the next two days (before you fly off to Paris on business).
You will be evaluated in this section of the exam on your ability to: 1) demonstrate your management competencies, 2) make appropriate choices with regard to the response process, 3) process the information provided and 4) make ethical decisions given the information that has been presented. A template has been provided to assist you with responding to the case incident. Word count guidelines are provided in the template, please note that for this section of the exam the word count guidelines are absolute (the +/- 10% rule does not apply). The criteria used to assess this piece of work are detailed below.
The case is given pls see the attached file: S2 exam.
Key Issues (no more than 500 words)
[In this section you are required to list your top priorities (i.e. what things you think are most important for you, as the manager to tackle). List up to, but no more than, five items. For each of issue, provide a title, a description of what the issue is and what you plan to do.]
Responding to Items (no more than 1500 words)
[In this section you are required to list each of your communications which you are planning for the next two days (before you fly to Paris). Please use the template below for each of these.]
Relates to: If the communication relates to an item in your in-basket, and/or one of your key issues note that here. For e.g. Item #1 or Issue # 3 – Vacancy
Format: Choose one from the list and delete the rest:
• Email
• Voice-mail
• Telephone call
• Meeting
• SMS
• Other (specify)
Who is involved: List the people/persons you are communicating with
Response details: Provide details of your response here.
For an email/voice-mail/sms – write out the contents of the email, sms or voice-mail
For a meeting – provide the purpose and agenda
For a telephone call – provide the purpose and your key message
Notes for self (no more than 100 words)
[You can use this section to keep note of any items that you want to follow up on. There is no format requirement – you can use dot points, text, paragraphs, etc. – as long as it is clear what the note is about.]

Total word count for section 2: …….. (Please complete before finalising your exam)
[Save your response form and submit it via Turnitin before 3rd November at 6pm.]
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