Evans, J. R., & Lindsay, W. M. (2016). Managing for Quality and Performance Excellence (10th Edition). Cengage Learning US. https://bookshelf.vitalsource.com/books/9781305887978
Week 1 Skill Building Activity
For the Week 1 Skill Building Activity, you will write about who you think is the most important contributor to quality management. Throughout history, there have been many key individuals who have shaped current thinking in quality management, however, the top three quality management gurus are Dr. W. Edward Deming, Dr. Joseph Juran, and Dr. Philip B. Crosby. Conduct additional research on the three gurus and discuss who you think is the most important contributor to quality management. You will need to use your critical thinking, moral reasoning, and persuasive writing skills in this critical thinking exercise.
. Your response to the activity questions should be a minimum of 250 words. Going over the minimum word length requirement is acceptable; however, I am not looking for 1000+ words! It is suggested that you use MS Word or another word processing application that can check spelling/grammar and can show the word count.
Because this is a skill building activity, it is important that you do your best to evaluate and assess the discussion without bias or judgment. You are expected to properly cite and incorporate scholarly/peer reviewed sources (outside of the textbook) in your skill building activity topic/posts.
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