Construct a proposal for your project, and integrate it with the organizational balanced scorecard model. There is no page limit for this assessment.
Note: Each assessment of your capstone project is built on the work you have completed in previous assessments. Therefore, you must complete the assessments in this course in the order in which they are presented.
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Writing a project proposal is an essential skill for leaders. Presenting a proposal to senior executives requires that you identify the problem, the value to the organization of solving the problem, the relevant aspects of the problem, and your recommendations for action. Your recommendations should be conveyed in a concise but thorough manner, retaining the essential information needed by the decision makers.
This assessment provides an opportunity for you to draft a proposal for your capstone project, which you will have to present to the prospective client.
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Resources
Balanced Scorecard
The articles in this section provide useful and professionally relevant information about the balanced scorecard model, which may help you in drafting your project proposal in this assessment.
Behrouzi, F., Shaharoun, A. M., & Ma’aram, A. (2014). Applications of the balanced scorecard for strategic management and performance measurement in the health sector. Australian Health Review, 38(2), 208–217.
Kaplan, R. S., & Norton D. P. (1992). The balanced scorecard: Measures that drive performance. Harvard Business Review, 70(1), 71–79.
Kaplan, R. S., & Norton D. P. (1996). Using the balanced scorecard as a strategic management system. Harvard Business Review, 74(1), 75–85.
Kaplan, R. S., & Norton, D. P. (2004). Measuring the strategic readiness of intangible assets. Harvard Business Review, 82(2), 52–63.
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Project and Topic Examples
This article examines the role of IT with regard to patient flow in hospitals and the implications for efficiency and performance.
Devaraj, S., Ow, T. T., & Kohli, R. (2013). Examining the impact of information technology and patient flow on healthcare performance: A theory of swift and even flow (TSEF) perspective. Journal of Operations Management, 31(4), 181–192.
This article defines how competent health care providers can improve health care communication, access, and outcomes, and also encourage patients to participate more fully in their own care.
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