CHANGE
- Discuss the way that CHANGE is applied in your organisation. The discussion should link to reading and theory. You should apply one or two theories of change to a particular event, process or activity at your chosen organisation (1200 WORDS)
USE PESTLE THEORY AND USE BELOW EXAMPLES AND ANY OTHER RELATED EXAMPLES
I did my placement hours in a Supported Living Accommodation comprising of 5 Service Users with different learning difficulties.
It has Operational manager, House manager, Deputy and Support worker staff.
Using PESTLE Theory, describe how COVID 19 has affected the Supported Living Accommodation, please use the following examples:
Residents or Service Users were required to stay indoors. Relatives were stopped from visiting or entering the supported living accommodation.
Individual’s Internal and External appointments were cancelled unless it was emergency and/or some appointments had to be rescheduled.
All Service user external activities were cancelled like house shopping with staff, staff had to do shopping alone, going to daycentre, going to church, going for walks to the Parks and bus rides.
Staff classroom trainings were cancelled and turned to online training by providing laptops, however this kind of change was not welcomed by all staff member as some were computer illiterate thus making some mandatory trainings not done on time.
Rotas had to be revised and changed around to make sure there would be at least one staff to work in case the pandemic continues.
Extra PPE bought, new posters in the house introduced about the prevention.
Emergency risk assessment were done which included ways on how the Residents would keep in touch with their relatives by creating a timetable of when to make a phone call to their relatives.
- With reference to the discussions above, discuss to what extent National Occupational Standards could be applied to management and leadership in the organisation. How would the use of NOS improve outcomes for service users? 600 WORDS
3.REFERENCES TO BE USED . PLEASE USE 6 REFERENCES FROM BELOW.
McGrath, J and Bates, B (2017). The little Book of Big Management Theories. Birmingham: Pearson Education Limited. p141-142.
(McGrath and Bates, 2017)
McGrath, J and Bates, B (2017). The little Book of Big Management Theories. Birmingham: Pearson Education Limited. p144-145.
Iles, V and Sutherland, K. (2001). Managing Change in NHS, Organisational Change. Available: http://www.netscc.ac.uk/hsdr/files/adhoc/change-management-review.pdf. Last accessed 25 April 2020.
Iles, V and Sutherland, K. (2001).
Buchanan, D and Huczynski, A (2019). Organizational Behaviour. United Kingdom: Pearson Education. p644-649.
Mullins, L (2016). Management and Organisational Behaviour. 11th ed. Great Britain: Pearson Education Limited. P331-336.
Black, S, and Porter, LW. (2013) Management: Pearson New International Edition, Pearson Education UK, Harlow. Available at: ProQuest Ebook Central
Clarke, A (2009) A GUIDE TO USING THE Community Development National Occupational Standards Available at: http://www.iacdglobal.org/wp-content/uploads/2018/12/A-Guide-to-Using-the-CD-NOS.pdf
Mullins, LJ 2016, Management and Organisational Behaviour, Pearson Education Limited, Harlow, United Kingdom. Available from: ProQuest Ebook Central.
Mullins, L. (2016). The Leadership Relationship. In: Mullins L Management and Organisational Behaviour. 11th ed. Great Britain: Pearson Education Limited. p332-335.
Yukl, G (2013). Leadership in Organisations Global Edition. United Kingdom: Pearson Education UK. p188-196.
The Endorsement and Quality Standards Board for Community Development Learning. (2015). NOS 2015 Guidance from ESB. Available: http://www.esbendorsement.org.uk/index.php/nos. Last accessed 28 JUNE 2020.
(EBS, 2015)
