Resume

PROFESSIONAL SUMMARY

• Highly motivated, excellent interpersonal skills, and experienced in case management.
• Flexible and able to meet deadlines for timely production
• Experience with Microsoft Excel, Word Processor, Microsoft Office Microsoft Word
• Ability to effectively train, motivate, and ability to supervise
• Team player, providing quality customer service and also can develop plans for improvement

EDUCATION/CERTIFICATES

Bachelor’s Degree in Criminal Justice                                              July 2014

Keiser University– Fort Lauderdale, FL​​​​​

Certificates: CPR/First Aid, OSHA, HIPPA

EMPLOYMENT HISTORY

Office Assistant- Temp                                                                       November 2018-Present

Community Redevelopment Agency

City of Hollywood

• greeting Customers
• Receiving / Processing Payments
• Taking Phone Calls
• photocopying, faxing, mail distribution and filing
• Computer Skills – Word – Excel
• Respond to Email

Administrative assistant- Temp

Community Redevelopment Agency                                                  September 2018-November 2018

City of Tamarac

• greeting Customers
• Taking Phone Calls
• photocopying, faxing, mail distribution and filing
• Computer Skills – Word – Excel
• Respond to Emails

Substance Abuse Case Worker                                                          March 2018- Present

BARC Broward County

Fort Lauderdale, FL

• Provide on-going support and case management expertise to patients of substance abuse
• Work with clients to develop individualized case management plans
• Ensure that all client case management plans address identified needs and are up-to-date
• Continually monitor and evaluate each client’s progression through their case management plan, and develop corrective action revisions to the plan as needed
• Maintain accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County and industry guidelines
• Assist clients in obtaining necessary resources to achieve case management goals
• Actively participate in client- and program-related meetings and trainings
• Attend program-related community, coalition and committee meetings as assigned
• Maintain client related data systems, including case notes and complete HMIS entries
• Prepare case management related reports including but not limited to: outcomes, successes

Behavioral Health Tech                                                                     August 2016-March 2018

Holistic Recovery Centers

 North Miami Beach, FL

• Complete and maintain accurate records or reports regarding the patients’ histories and progress, services provided, or other required information
• Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes
• Interview clients, review records, and confer with other professionals to evaluate individuals’ mental and physical condition and to determine their suitability for participation in a specific program
• Assist the HR Department by filing personnel documents

Behavioral Health Tech (Per Diem)                                                  March 2016-August 2016

​​Pathway to Hope Rehabilitation

Fort Lauderdale, FL

• Completed and maintained accurate records or reports regarding the patients’ histories and progress, services provided, or other required information
• Counseled clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes
• Interviewed clients, review records, and confer with other professionals to evaluate individuals’ mental and physical condition and to determine their suitability for participation in a specific program
• Developed client treatment plans based on research, clinical experience, and client histories
• Reviewed and evaluated clients’ progress in relation to measurable goals described in treatment and care plans

Lead Behavioral Technician                                                              October 2015-March 2016

A Bridge to Growth

Weston, FL

• Monitored clients as they take their medications while maintaining boundaries with clients
• Completed and maintained accurate records or reports regarding the patients’ histories and progress, services provided, or other required information
• Reviewed and evaluated clients’ progress in relation to measurable goals described in treatment and care plans
• Transported clients to therapy sessions, treatment meetings, food store, gym, and other outings

Patient Care Instructor                                                                      September 2014-October 2015

United Cerebral Palsy

Miami FL

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• Supported care providers by ensuring patient needs are met
• Gathered and distributed supplies and documents
• Responded to patient concerns and questions
• Directed individuals to correct locations for appointments and services
• Obtained vital sights and document all data