Communication Leadership

Communication Leadership

Assessment 2 Instructions: Leadership and Group Collaboration

Write a 3 page letter in which you analyze your leadership skills and how you would use them to lead a project requiring group collaboration.

Introduction

Assessments 2 and 3 are based on the same scenario, so you must complete them in the order in which they are presented.

Leadership is an integral element in any job, regardless of the work title. However, it is important to recognize that leadership is not just one single skill; instead, success in leadership depends on a broad range of skills, among them are decision making, collaboration, and communication.

Assessment 2 Scenario

Use the following scenario as a basis to complete Assessment 2.

Imagine that you work in a health care facility and your boss has just stopped by your office and says the following:

Hi, I just have a couple of minutes – please forgive me for stopping in without advanced notice. One of the results of a recent employee survey at Lakeland Clinic indicates we have some issues to address. The data show 75% of the employees have concerns about at least one of the following: diversity issues, workplace incivility, and poor work- life balance.

Senior leadership has asked me how I plan to respond, and my first inclination is to put you in charge of assembling a team to address one of the issues. You have demonstrated effective organizational and communication on other projects and I think you will be a great asset as we move forward.

I have to run right now, but I’ll send you an email with more information before I leave today. See you later!

Subsequent Email

Thanks for talking with me this morning. I just want you to know that this is really a great opportunity for you. I know you have been interested in taking steps to becoming a leader in this organization and now it’s time to realize your potential.

As you know we opened the Lakeland Medical Clinic to serve area residents who were unable or unwilling to use the services offered at the main hospital. The first two months of operation saw strong patient volume. Since then, the numbers have dropped off dramatically. This prompted leadership to start asking some questions, which lead to the internal survey that I mentioned yesterday.

I just met with leadership and they determined that the priority right now is the diversity issue because we have the opportunity to improve outcomes for both employees and the community.

This is part of an email I got from the clinic director last week:

“. . . after careful examination of all aspects of the organization and talking with some neighborhood leaders we have concluded that residents in the community do not feel comfortable coming to the clinic. It seems the staff are lacking the ability to develop a trusting relationship with the residents primarily because they do not understand the cultural values and norms. The neighborhood residents, which you know are predominantly Haitian, often feel their beliefs, values, and health practices are not understood.

When staff members were hired, we only considered their past work experiences, education and potential. We may have failed to fully consider their ability to work with diverse populations.“

Hopefully, the information gives you a better understanding of the issues to be addressed. Time to get started as things need to move quickly.

I want you to assemble a committee to clearly define the problem and ultimately provide guidance on solutions. Before introducing you to the clinic director and executive team, I want to review your approach specific to leadership style and collaboration.

I want two things from you in a written document. The first part is just for me, but the second part I intend to share with the clinic director.

First, identify and describe a leader you would choose to lead a project like this and explain why. It can be anyone that is qualified, even someone famous. Your choice will tell me a lot about your leadership approach and priorities. Next, select one of the characteristics that make them successful and compare it against your leadership skills.

The second item is related to leading and fostering teamwork and collaboration among a group of interdisciplinary professionals. We are looking for 4–6 members to serve on a committee who will be considering the diversity issue and ultimately making a recommendation on how to address it.

I want you to:

• Describe your role and approach to leading the group. How will you lead and communicate? Will you be an authoritative, collaborative, democratic, servant, or transformational type of leader? Analyze the strengths and weaknesses of your approach in the context of thisproject.
• Describe how you would facilitate collaboration to maximize team effectiveness. You might consider:

o Communicationtechnologies.
o Practices(accountability,decisionmaking,delegating). o Techniquesforsharinginformationandideas.
o Anyothersideasyoumighthave.

Remember this information will be shared with the clinic director so keep it clear, focused, and professional. Creativity is important; however, we want to be sure that your ideas and approaches align with current health care organization trends and practices, so include references from current academic or professional resources to support your points.

I have confidence in you! Lynnette

Instructions

Develop a 3–4 page professional response to the supervisor using the Letter Template [DOCX], which has two main components. In your response:

• Identify the qualities of a successful leader and compare them to your own leadership characteristics.
• Make recommendations on how to lead and foster teamwork.

Additional Requirements

Your assessment should also meet the following requirements:

• Written communication:

• • Express your main points, arguments, and conclusions coherently.
  • Use correct grammar and mechanics.
  • Proofread your writing.
• Length: 3–4 double-spaced pages.
• Font and font size: Times New Roman, 12 point.
• References: Support your claims, arguments, and conclusions with credible evidence from 2–3 current, scholarly or professional sources.
• APA format: Apply current APA formatting to all in-text citations and references.

Please refer to the scoring guide for details on how your assessment will be evaluated.

Example Assessment: You may use the following to give you an idea of what a Proficient or higher rating on the scoring guide would look like:

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

• Competency 1: Apply qualities, skills, and practices used by effective health care leaders.

• • Describe leadership qualities desirable for the proposed project.
  • Compare one’s own leadership skills against those of a chosen health care leader.
  • Explain one’s role as project leader, using approaches from a selected leadership model.
• Competency 2: Apply practices that facilitate effective interprofessional collaboration.

• • Describe an approach to effectively facilitate collaboration among a professional team.
• Competency 4: Produce clear, coherent, and professional written work, in accordance with Capella writing standards.

• • Address assessment purpose in a well-organized text, incorporating appropriate evidence and tone in grammatically sound sentences.