DIPLOMA IN QUALITY AUDITING

Description

Report on a Quality Audit – Question and Answer type based on case study

Report on a Quality Audit
Name of Participant: ID No:
How to complete this Assessment:

  1. To complete this assessment, research and reading will be required.
    Research could include research of your own organisation to determine processes, procedures, policies and plans that may be required. Other research into current practices for your industry and academic theory may also be required.
  2. Please read all the information given to you including the Student Handbook and other Help Documents before you start your Qualification.
  3. For each unit, read the whole assessment before starting your responses. Ensure you check with your Trainer that you are on the right track before going too far in your assessment.
  4. Refer to your training plan for the assessment due date and correct order to complete this unit.
  5. View and download your assessment from your Online Student Area.
  6. When completing your Assessment, please ensure ALL work is your own. If a piece of evidence or work is partially created by another person, please make a note of this in your submission.
  7. If you need to talk with your Trainer, call 1800 998 500 to book an appointment. If you feel you are not yet ready to be assessed or need further clarification or understanding, please contact your Trainer.
  8. Upload your assessment into the task submission area with any additional evidence required. Ensure that you write the minimum number of sentences when a written answer is required, giving a good explanation to show your understanding or skills in relation to the topic.
  9. When you have been notified that your assessment is marked go to the Online Student Area for your Trainer’s responses to your work. If you need to make any changes to your assessment, please do so and resubmit.

If you need help with any of the above, view your help documents on the Online Student Area or call 1800 998 500.

*Please see Assessment Requirements on back page.

Tasks included in this Assessment include:

c  Task 251               Compile audit results

c  Task 252               Prepare report

c  Task 253               Negotiate follow up process with auditee

c  Task 254               Monitor and review audit system and activities

c  Task 255     Written Questions

 

 

 

 

 

 

 

 

 

 

Task 251 – Compile Audit Results
For this unit you will be undertaking the process of Reporting on an Audit you have undertaken. A small flow chart has been provided below to help you through the assessment below.

For an Audit you have undertaken complete the following;

T251.1   Compare results of the audit evaluation against audit objectives and criteria plan.  Briefly explain using 5-9 sentences, if and how the objectives have been met. Consider in your explanation things like, what the outcomes and standards of the objective were to be, description of the types of data observed and collected.

 

 

 

 

T251.2   Explain using 5-9 sentences how you analyse data and audit results. Include in your response things like Statistical analysis, measure sets of data, inferential analysis, qualitative analysis, Critical Analysis, Objective analysis etc.

 

 

 

 

 

Task 252 – Prepare Report
Continuing with the Audit you have completed from Task 251, prepare a full report through undertaking the following; (Consider the audit report template provided below if you do not have an Organisation template)

T252.1 Produce audit report according to specified audit requirements.

T252.2   Provide objective evidence relating to the need for reduction, elimination and prevention of non-conformance. Provide at least 1 evidence piece to support and substantiate your recommendations or any correction action determined. See “Evidence attached: Y/N” aspects of template below.

 

Task 253 – Present audit report to auditee
Continuing with the Audit you have completed from Task 251, Present the audit report to auditee and other stakeholders. Ensure you include the following; (Consider the audit report template provided below if you do not have an Organisation template to clearly document these things.)

T253.1   Determine and initiate any corrective action required to deal with non-conformance, in consultation with auditee. (See various areas of audit report provided)

T253.2   Provide suggestions for improvements where applicable. (See various areas of audit report provided)

T253.3   Ensure timelines are agreed on for completion of corrective action activities. (See various areas of audit report provided)

T253.4   Ensure corrective action follow-up procedures are agreed with auditee. (See various areas of audit report provided)

T253.5 Then discuss in 4-6 sentences the process on how the above process was discussed with the auditee and then undertaken.

 

 

 

 

Task 254 – Monitor and review audit system and activities
Continuing with the Audit you have completed from Task 251, Monitor and review audit system and activities. From this, complete a post audit report that examines the audit. Ensure you include the following as a minimum in your report;

T254.1     Evaluate effectiveness and suitability in achieving audit objectives

 

T254.2     Investigate possible improvements in audit methods, economy and efficiency

 

Task 255 – Research and Explain
Using 5-7 sentences research and explain the following;

T255.1      Describe quality auditing principles, methods and techniques

 

 

 

 

 

T255.2     Outline and explain the requirements of auditing regulations and standards

 

 

 

 

 

T255.3     Identify and explain current audit practices

 

 

 

 

 

T255.4     Identify and briefly explain software applications relevant to conducting quality auditing activities

 

 

 

 

 

 

*Assessment Requirements 

Complete ALL assessment tasks, projects and questions to a Satisfactory standard, ensuring that you provide enough evidence for your Assessor to prove that you are competent in the unit.

Complete this Assessment which involves research and other activities that will make sure you have the skills and knowledge required to demonstrate that you are competent in this unit.

Each assessment task is designed to assess your understanding and skills of the unit.

Sometimes activities may be available that will help you understand the why’s and the how’s – the theories and techniques – and to enrich your skills so that they are transferable to other situations.

If you do NOT complete some sections of a task or provide enough details etc., your evidence will be deemed Not Satisfactory, meaning that more evidence is required.

Your Assessor will then ask you to provide ‘More Evidence’, so that you can resubmit your assessment or ask you some further questions. You are allowed to resubmit your assessment evidence up to 3 times before you are deemed Not Yet Competent for the unit – Please refer to Global Training Institute Handbook, found on our website, for more details.

 

 

Audit Report template

 

[Area of Audit Quality, WHS, Environment, Standards etc.]  audit

 

Audit details

Audit title: Number:
Scope:  

 

Date: Duration:
Location: Key contact:
Auditor name: Contact details:
Auditor name: Contact details:
Participants name: Participants contact no: Participants name: Participants contact no:

Audit assessment & rating methodology

Conformance: “Yes” This criterion has been deemed to have been met, demonstrated and verified. Full implementation and application of the relevant components of the emergency management system and compliance with all necessary legal requirements as specified in the criteria.
Partial conformance “Part” Partial implementation and application of the relevant components of the emergency management system was able to be verified.
Non-conformance “No” An absence of evidence to verify the implementation and application of the relevant components of the emergency management system and compliance with all necessary legal requirements as specified in the criteria.
Not applicable “NA” This criterion does not apply to the business.

 

Evidence guide

Three types of audit activities may be used to assess the level of conformance against each criteria:
1. Conducting interviews with the controllers, section managers and workers.
2. Review of documentation and records. Previous audits and any required corrective actions will also be reviewed and actions validated.
3. Observations while on site e.g. office areas, storage facilities (eg consumables, chemicals, plant and equipment storage, signage, placarding and PPE), and field sites.
4. Workflow Observation. E.g. Manufacturing, Care of patients/customers, Construction Processes.

Audit report

The report will itemise audit feedback and provide a conformance assessment against each listed criteria.

Recommended Actions

No. Recommendation (completed by auditor) Response to recommendation (including date completed)

Date when all actions completed:

Name:             

Role:

 

Audit

No. Criteria Requirement Rating

Yes/Part/No/NA

Observations Recommendations/Comment

 

Corrective Actions Required:
Agreed Rectification Date of Corrective Action required :
 
 
 
 
Suggestions for Improvements
 
 
 
Auditors input:
 
Follow-up Audit Undertaken :                                                          Date:
Compliant :  Y/N
Comments and Recommendations :
 
 

 

 

Summary of site observations

Site observation of:

 

 

 

Manufacturing process, Quality Process, Safety process etc.
Site observation conducted by:      
Site observation report attached: Y/N

 

 

Evidence attached: Y/N Date:  
Comments:
 
 
 
Corrective Action Required:
Agreed Rectification Date of Corrective Action required :
 
 
 
 
Suggestions for Improvements
 
 
 
Auditors input:
 
Follow-up Audit Undertaken :                                                          Date:
Compliant :  Y/N
Comments and Recommendations :
 
 

 

Summary of Interviews

 

Interview Of:

 

 

 

Management,  Supervisors, Staff, Customers, suppliers etc.
Interview/s conducted by:   Date:  
Interview/s report attached: Y/N

 

 

Evidence attached: Y/N    
Comments:
 
 
 
Corrective Action Required:
Agreed Rectification Date of Corrective Action required :
 
 
 
 
Suggestions for Improvements
 
 
 
Auditors input:
 
Follow-up Audit Undertaken :                                                          Date:
Compliant :  Y/N
Comments and Recommendations :
 

 

 

Summary of Documents Reviewed

Documents reviewed:

 

 

 

Management,  Supervisors, Staff, Customers, suppliers etc.
Reviewed by:   Date:  
Document Review report attached: Y/N

 

 

Evidence attached: Y/N    
Comments:
 
 
 
Corrective Action Required:
Agreed Rectification Date of Corrective Action:
 
 
 
 
Suggestions for Improvements
 
 
 
Auditors input:
 
Follow-up Audit Undertaken :                                                          Date:
Compliant :  Y/N
Comments and Recommendations :
 
 

 

 

 

 

 

 

Audit phases

 

 

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