Description
Report on a Quality Audit – Question and Answer type based on case study
| Report on a Quality Audit | |
| Name of Participant: | ID No: |
How to complete this Assessment:
If you need help with any of the above, view your help documents on the Online Student Area or call 1800 998 500. *Please see Assessment Requirements on back page. |
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| Tasks included in this Assessment include:
c Task 251 Compile audit results c Task 252 Prepare report c Task 253 Negotiate follow up process with auditee c Task 254 Monitor and review audit system and activities c Task 255 Written Questions
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| Task 251 – Compile Audit Results | ||||||||||||
| For this unit you will be undertaking the process of Reporting on an Audit you have undertaken. A small flow chart has been provided below to help you through the assessment below.
For an Audit you have undertaken complete the following; T251.1 Compare results of the audit evaluation against audit objectives and criteria plan. Briefly explain using 5-9 sentences, if and how the objectives have been met. Consider in your explanation things like, what the outcomes and standards of the objective were to be, description of the types of data observed and collected.
T251.2 Explain using 5-9 sentences how you analyse data and audit results. Include in your response things like Statistical analysis, measure sets of data, inferential analysis, qualitative analysis, Critical Analysis, Objective analysis etc.
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| Task 252 – Prepare Report | ||||||||||||
| Continuing with the Audit you have completed from Task 251, prepare a full report through undertaking the following; (Consider the audit report template provided below if you do not have an Organisation template)
T252.1 Produce audit report according to specified audit requirements. T252.2 Provide objective evidence relating to the need for reduction, elimination and prevention of non-conformance. Provide at least 1 evidence piece to support and substantiate your recommendations or any correction action determined. See “Evidence attached: Y/N” aspects of template below.
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| Task 253 – Present audit report to auditee | ||||||||||||
| Continuing with the Audit you have completed from Task 251, Present the audit report to auditee and other stakeholders. Ensure you include the following; (Consider the audit report template provided below if you do not have an Organisation template to clearly document these things.)
T253.1 Determine and initiate any corrective action required to deal with non-conformance, in consultation with auditee. (See various areas of audit report provided) T253.2 Provide suggestions for improvements where applicable. (See various areas of audit report provided) T253.3 Ensure timelines are agreed on for completion of corrective action activities. (See various areas of audit report provided) T253.4 Ensure corrective action follow-up procedures are agreed with auditee. (See various areas of audit report provided) T253.5 Then discuss in 4-6 sentences the process on how the above process was discussed with the auditee and then undertaken.
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| Task 254 – Monitor and review audit system and activities | ||||||||||||
| Continuing with the Audit you have completed from Task 251, Monitor and review audit system and activities. From this, complete a post audit report that examines the audit. Ensure you include the following as a minimum in your report;
T254.1 Evaluate effectiveness and suitability in achieving audit objectives
T254.2 Investigate possible improvements in audit methods, economy and efficiency
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| Task 255 – Research and Explain | ||||||||||||
| Using 5-7 sentences research and explain the following;
T255.1 Describe quality auditing principles, methods and techniques
T255.2 Outline and explain the requirements of auditing regulations and standards
T255.3 Identify and explain current audit practices
T255.4 Identify and briefly explain software applications relevant to conducting quality auditing activities
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| *Assessment Requirements
Complete ALL assessment tasks, projects and questions to a Satisfactory standard, ensuring that you provide enough evidence for your Assessor to prove that you are competent in the unit. Complete this Assessment which involves research and other activities that will make sure you have the skills and knowledge required to demonstrate that you are competent in this unit. Each assessment task is designed to assess your understanding and skills of the unit. Sometimes activities may be available that will help you understand the why’s and the how’s – the theories and techniques – and to enrich your skills so that they are transferable to other situations. If you do NOT complete some sections of a task or provide enough details etc., your evidence will be deemed Not Satisfactory, meaning that more evidence is required. Your Assessor will then ask you to provide ‘More Evidence’, so that you can resubmit your assessment or ask you some further questions. You are allowed to resubmit your assessment evidence up to 3 times before you are deemed Not Yet Competent for the unit – Please refer to Global Training Institute Handbook, found on our website, for more details. |
Audit Report template
[Area of Audit Quality, WHS, Environment, Standards etc.] audit
Audit details
| Audit title: | Number: | ||
| Scope: |
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| Date: | Duration: | ||
| Location: | Key contact: | ||
| Auditor name: | Contact details: | ||
| Auditor name: | Contact details: | ||
| Participants name: | Participants contact no: | Participants name: | Participants contact no: |
Audit assessment & rating methodology
| Conformance: | “Yes” | This criterion has been deemed to have been met, demonstrated and verified. Full implementation and application of the relevant components of the emergency management system and compliance with all necessary legal requirements as specified in the criteria. |
| Partial conformance | “Part” | Partial implementation and application of the relevant components of the emergency management system was able to be verified. |
| Non-conformance | “No” | An absence of evidence to verify the implementation and application of the relevant components of the emergency management system and compliance with all necessary legal requirements as specified in the criteria. |
| Not applicable | “NA” | This criterion does not apply to the business. |
Evidence guide
| Three types of audit activities may be used to assess the level of conformance against each criteria: | |
| 1. | Conducting interviews with the controllers, section managers and workers. |
| 2. | Review of documentation and records. Previous audits and any required corrective actions will also be reviewed and actions validated. |
| 3. | Observations while on site e.g. office areas, storage facilities (eg consumables, chemicals, plant and equipment storage, signage, placarding and PPE), and field sites. |
| 4. | Workflow Observation. E.g. Manufacturing, Care of patients/customers, Construction Processes. |
Audit report
The report will itemise audit feedback and provide a conformance assessment against each listed criteria.
Recommended Actions
| No. | Recommendation (completed by auditor) | Response to recommendation (including date completed) |
Date when all actions completed:
Name:
Role:
Audit
| No. | Criteria Requirement | Rating
Yes/Part/No/NA |
Observations | Recommendations/Comment |
| Corrective Actions Required: |
| Agreed Rectification Date of Corrective Action required : |
| Suggestions for Improvements |
| Auditors input: |
| Follow-up Audit Undertaken : Date: |
| Compliant : Y/N |
| Comments and Recommendations : |
Summary of site observations
| Site observation of:
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Manufacturing process, Quality Process, Safety process etc. | ||
| Site observation conducted by: | |||
| Site observation report attached: Y/N
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Evidence attached: Y/N | Date: | |
| Comments: | |||
| Corrective Action Required: | |||
| Agreed Rectification Date of Corrective Action required : | |||
| Suggestions for Improvements | |||
| Auditors input: | |||
| Follow-up Audit Undertaken : Date: | |||
| Compliant : Y/N | |||
| Comments and Recommendations : | |||
Summary of Interviews
| Interview Of:
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Management, Supervisors, Staff, Customers, suppliers etc. | ||
| Interview/s conducted by: | Date: | ||
| Interview/s report attached: Y/N
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Evidence attached: Y/N | ||
| Comments: | |||
| Corrective Action Required: | |||
| Agreed Rectification Date of Corrective Action required : | |||
| Suggestions for Improvements | |||
| Auditors input: | |||
| Follow-up Audit Undertaken : Date: | |||
| Compliant : Y/N | |||
| Comments and Recommendations : | |||
Summary of Documents Reviewed
| Documents reviewed:
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Management, Supervisors, Staff, Customers, suppliers etc. | ||
| Reviewed by: | Date: | ||
| Document Review report attached: Y/N
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Evidence attached: Y/N | ||
| Comments: | |||
| Corrective Action Required: | |||
| Agreed Rectification Date of Corrective Action: | |||
| Suggestions for Improvements | |||
| Auditors input: | |||
| Follow-up Audit Undertaken : Date: | |||
| Compliant : Y/N | |||
| Comments and Recommendations : | |||
Audit phases
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