Stakeholder analysis

Overall instructions
Identify a current or future project in your work or use your DNP Project.
For the project, conduct a stakeholder analysis. Identify the potential stakeholders. Prioritize the stakeholders.
Reflect on each stakeholder and determine how each stakeholder is likely to respond to the project, what each stakeholder needs to know, and how to best communicate with each stakeholder.
Develop a stakeholder management plan for the project.
Writing the Paper (see formatting instruction pages 2-6)
Provide concise background information on the organization and the problem.
Describe the project.
Complete a Stakeholder Analysis. Follow the steps of the Stakeholder Analysis described in class.
Step 1: Brainstorm the stakeholder list – Include who is on the list in your stakeholder introduction.

Using the questions in steps 2-6 as a guide, describe each stakeholder in detail. Each stakeholder should be under a separate heading/sub-heading in the paper.

Prioritize stakeholders
Note who falls into which quadrant in Power/Influence – Interest (as described in class)
Low Power/Influence- Low Interest (Monitor)
Low Power/Influence- High Interest (Keep Informed)
High Power/Influence- Low Interest (Keep Satisfied)
High Power/Influence- High Interest (Manage Closely)

Complete the Stakeholder Analysis and Management Summary chart

Create a detailed Stakeholder Management Plan based on the stakeholder analysis that includes an overview of how you will manage each stakeholder and a detailed step-by-step plan for each stakeholder. Include time estimates for when actions should occur (e.g., during project planning, three months before implementation, within three months after completion of project).

Grading Rubric
Project Description 10%
Identification and analysis of stakeholders – includes relevant stakeholders with descriptions. 25%
Prioritization of stakeholders – Logical with rationale for priorities.10%
Power and influence grid – complete 5%
Stakeholder Management Plan – discussion and chart. Complete, logical, and realistic. Includes detailed action plan steps with specific dates. 40%
Professionalism of paper /APA Format/Clarity & Conciseness 10%

Stakeholder Formatting Instructions

Introduction

Provide concise background information on the organization and the problem.

UT MD Anderson Cancer Center is an outpatient facility that serves the local and surrounding communities of The Woodlands. The vast majority of the population are 18 and older except for laboratory services; they can see 12 and older. The department referenced is radiation therapy, where only adults are treated. This department has implemented the one-RO approach, which means one rad onc. The intention is that all locations be open to all patients for convenience of treatment regardless of the treating physician is at the chosen location. To further explain, the patient’s primary team is located at the main campus. Still, to the patient’s convenience, they can receive radiation treatment at any location they choose. In contrast, the intention may seem appropriate to increase patient satisfaction and experience; the lack of adequate follow-up and education provided to the patient when they transfer to a different location negatively impacts the patient’s outcome.

Project
Describe the project.

This project will identify weak areas in the current process and implement new guidelines to improve patient education and appropriate follow-up from the primary team when transferring a patient to a different location. These implementations will target specifically the radiation department within the facility and use collected data for comparison. The AIM statement: Reduce the occurrence of patients who lack appropriate education for care during radiation treatment by 50% and increase primary teams involvement by 25% within 6 months.

Stakeholders

Provide an introduction noting the stakeholders you identified in your brainstorming (list them) and briefly note the priority of the stakeholders.
Stakeholder 1
Using the questions in steps 2-6 as a guide (included in lecture slides), describe each stakeholder in detail.

The quality safety officer is one of our radiation oncologists who is heavily involved with reviewing and improving the current policies. The QSO also reviews all safety reports submitted by staff and collaboratively works with others to find solutions. Being chair of safety and high in power and influence, she will be a strong link in decision making and support of change among the department. The QI project is viewed as very favorable; thus, weekly progress reports will help maintain engagement and full support.

Stakeholder 2 etc. Repeat for each stakeholder.
Using the questions in steps 2-6 as a guide (included in lecture slides), describe each stakeholder in detail.

Stakeholder Management

Provide an introduction/overview of the Stakeholder Management Plan.

Stakeholder Prioritization
Based on your identification and analysis of the project stakeholders, discuss the priority of the stakeholders with information on the reason for their priority status. Who is most/least important to the success of your project? Why? Include a completed Power/Influence and Interest Grid.

Figure 1. Power/Influence and Interest Grid
[Include the completed grid with names or initials of stakeholders in each quadrant.]

Stakeholder Management Plan
Provide a Stakeholder Management Plan that includes an overview of how you will manage each stakeholder. Include a completed Stakeholder Analysis and Management Summary Chart.
Table 1. Stakeholder Analysis and Management Summary Chart